Payment Policy

1. Accepted Payment Methods

• Credit/Debit Cards: We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover.
• Digital Wallets: Payments through digital wallets such as Apple Pay, Google Pay, and Samsung Pay are accepted.
• Online Banking: Users can pay directly from their bank accounts via secure online banking options.
• Gift Cards and Store Credits: DynastyMart gift cards and store credits can be applied at checkout.

• Encryption: All transactions are encrypted using Secure Socket Layer (SSL) technology to ensure your payment information is safe and secure.
• PCI Compliance: DynastyMart complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure all card transactions are processed securely.
• Fraud Prevention: We utilize advanced fraud detection systems and secure payment gateways to protect against unauthorized transactions.

• Accuracy: Customers must provide accurate billing information to avoid payment delays or cancellations.
• Verification: DynastyMart may verify billing information to prevent fraud and ensure the safety of our customers.

4. Order Confirmation

• Email Confirmation: Once payment is successfully processed, customers will receive an email confirmation with their order details.
• Order Tracking: Customers can track their orders through the DynastyMart app under the "My Orders" section.

5. Payment Issues

• Failed Transactions: If a payment fails, please verify your payment details and try again or use a different payment method.
• Disputed Charges: For any disputed charges, contact DynastyMart Customer Service within 30 days of the transaction for resolution.

6. Refunds and Returns

• Refund Process: Refunds will be issued to the original payment method used during purchase. Processing times may vary based on the payment method.
• Eligibility: Refunds are subject to DynastyMart's return policy. Please refer to our Return Policy for detailed information on eligible items and return processes.

7. Customer Support

• Assistance: For any payment-related issues or questions, contact our Customer Support team via the app or email at info@dynastymart.co.in.

8. Policy Updates

• Changes: DynastyMart reserves the right to update this Payment Policy at any time. Customers will be notified of significant changes through the app or via email.

By making a purchase on DynastyMart, you agree to this policy. For any questions or concerns, please contact us at info@dynastymart.co.in.

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This policy ensures that customers have clear and concise information regarding payment procedures, security, and their rights, fostering a trustworthy and efficient shopping experience on Dynastymart Retail.